Job Details

What are we looking for

• Enthusiastic individual - previous retail management a must.
• Responsible and punctual individual
• Knowledge of Vaping from beginner to enthusiast
• Extensive Coil building knowledge
• Knowledge of mechanical and regulated devices
• Self motivated and hard working individual
• A flare for sales
• A Neat and system orientated individual
• A Trustworthy Individual with strong leadership skills

• Assisting walk in customers
• Heading up stock takes on a weekly basis
• Reporting directly to Head Office with daily reporting.
• Ensuring customer satisfaction with their in-store experiences
• General cleanliness of the store
• Enthusiasm and helpfulness when dealing with customers
• Occasional coil building for customers
• Occasional trouble shooting with devices
• May be required to travel between branches
• Ordering of stock from Head Office.
• Ensuring stock is kept at an adequate level at all times.
• Daily Cash Up and sending of reports to Head Office
• General management of the store.
• General sales staff report directly to you.
• Opening and closing of the store.
• Reporting to Head Office with stock suggestions
• Monitoring of the website for new arrivals and restocks
• Monitoring the company communication portal for any updates with regards to items on sale and any other announcements
• Ensuring the POS is kept up to date at all times with correct stock quantities, pricing and other important information
• Answering any queries on the store email address
• Answering the store Phone and assisting customers telephonically.

General Information:

• Store hours are 09:00 - 18:00 Monday - Friday, 09:00 - 17:00 Saturday, 09:00 - 14:00 Sundays and Public Holidays
• Managers and staff are required to be in the store by 08:30
• Staff are required to work 6 days a week and get one full weekend off a month