FAQ

Date added: 28/11/2016 Are e-cigarettes cheaper than traditional smoking products?

Our customers report saving between 50-70% per month using e-cigarettes as a smoking alternative. It varies based on your usage, what you buy, how often you buy, and what brand of cigarette you smoking.

Date added: 28/11/2016 I've noticed that I get thirsty as I continue to vape; is this normal?

Sometimes, vapers have a dry mouth reaction to PG. Propylene glycol is a humectant, which in short means that it loves water. You can also choose a lower PG:VG to reduce dry mouth for those sensitive to PG. Also, stay hydrated!

Date added: 28/11/2016 Does nicotine cause cancer ?

No. Nicotine is the addictive active ingredient found in cigarettes, therefore is used in e-liquids. Studies have shown that about 50 of the (over) 4,000 combusted chemicals in traditional cigarettes may cause cancer.

Date added: 28/11/2016 I hear a gurgling sound and I am barely getting any vapor production, is this supposed to happen?

This means that your atomizer is flooded with e-liquid. Too much e-liquid causes saturation of the atty’s wick and heating coils, thus making vapor production very difficult as well as making a “bubbling” or ” gurgling” when the vapor attempts to pull (draw) from the device’s drip-tip.

Date added: 28/11/2016 What are the warranties?

E-Liquids are non-returnable and non-refundable.

Rebuilables, RBA, RDA, RTA, and Mech Mods are for experts, not your average or beginner vaper with no OHM METER or knowledge of how to use a meter or when a meter must be used or how electronic devices work. The inexperienced without basic knowledge of electronics cannot safely use these devices. THESE PRODUCTS CARRY NO WARRANTY


Clearomizers, Atomizers and Commercial tanks carry NO warranty due to health and hygienic reasons.


Batteries, Electronic Mods and Electronic Devices carry a 90 Day warranty. Warranty is nullified if any physical damage is present on the device.


Product images are for illustration purposes only. Actual product color, finish and packaging may vary.

Date added: 28/11/2016 Do e-cigarettes contain anti-freeze?

Absolutely not!

This myth was created by a 2009 FDA press statement regarding electronic cigarettes. The FDA tested 18 cartridges from 2 companies. Of those 18 cartridges, 1 tested positive for a non-toxic amount of diethylene glycol (approximately 1%). While diethylene glycol is occasionally used in anti-freeze, the chemical is not a standard ingredient in e-cigarette liquid and it has not been found in any other samples tested to date.

The base liquid for e-cigarette liquid is usually propylene glycol. Propylene glycol is considered GRAS (Generally
Recognized As Safe) by the FDA and EPA. While it is also sometimes found in anti-freeze, it is actually added to make the anti-freeze less toxic and safer for small children and pets. Propylene glycol is a common ingredient found in

many of the foods we eat, cosmetics we use and medications we take. It is also used in the fog machines used in theaters and night clubs.

Date added: 28/11/2016 What Are RBAS? What Are Mech Mods? What Are Mods? This Is all very overwhelming?

Yup! When we started this was also very confusing and overwhelming for us, however, it really isn't. Let summarize the differences for you:

RBA Stands for Rebuidable Atomizers, with these atomizers you have to build the coil yourself. You will need to use Kanthal wire to wrap a coil, and choose your wicking material yourself, wheather it maybe cotton, ekowool or rayon the choice is yours. We also recommend you use a resistance checker when building coils on these devices, to test if its at the right OHM's so you don't damage your device that will be firing the atomizer, you get three kinds of these currently:

  • Rebuildable Dripping Atomizer ( RDA )
  • Rebuildable Tank Atomizer ( RBA )
  • Hybrid RBA

An RDA is a dripping atomizer, it has no storage for e-liquid ( tank ). Dripping atomizers are well known for the amazing vapour production and flavour however, you need to keep a bottle of juice in your pocket to top it off after 3-4 drags approximately. For some people the amazing vape quality its worth it for the hassel

An RTA is known for providing excellent flavour and way above average vapour production however, its still wont chase a RDA because the coil is further down. This is the most common rebuildable for ease of use.

Hybrid RBA's are a mix of those two. Its a dripper style but will have a small tank, such as the 3D Atomizer.

What are Mech Mods?

Mechinical mods are battery tubes that fire the battery to the atomizer directly, there are no electronics in Mechinical mods, with that you can build very low ohm coils and do some real cloud chasing. However, with the lack of electronics to protect you this can be dangerous if you build to low and don't use the correct batteries. Always check the Amp limit on the battery when building. Use a calculator such as the Vapours Tool Box found on Android and IOS to make sure you are in safe limits.

What are MODS?

Mods refer to electronic mods on our website. These are much safer then mechanical mods, and some say provide a better vape due to the lack of voltage drop that mechinical mods can produce. These mods, are very easy to use and are safe. We even have devices going as high as 200W. However, the average user wouldnt even use over 30W, so please be careful!

Date added: 28/11/2016 Which Retail Store is Closest to me

Take a look at our Retail Locations page to find a Vape King located closer to you!

Date added: 28/11/2016 How do I become an retailer?

At the moment we are not taking on anymore Retailers. If a spot becomes available this text will change.

Date added: 28/11/2016 What is the cut off time for my order to be dispatched the same day as it is placed?

The cut off time for orders to be dispatched with the couriers on the same day as the order is placed is 11:00 AM Monday - Friday. Any orders/payments made after 11:00 AM will only be dispatched the following day.

Date added: 28/11/2016 Can you briefly explain what pg and vg is and what effect they have on my lungs?

Vegetable Glycerin (VG) is a thick, sweet liquid, extracted from plants, and is primarily responsible for the vapor produced. It is traditionally employed in the following industries: Food, Pharma, Botanical, and personal care products. Propylene Glycol (PG) is a colorless, non-toxic, odorless liquid, that is responsible for assisting in the delivery of the active ingredient(s), in our case this would be nicotine. The US FDA approves both compounds as GRAS (Generally Recognized As Safe).

Date added: 28/11/2016 What are the benefits of vaping?

No flame, no burning, therefore zero combustion takes places

Vaping addresses the addictive component of smoking, nicotine, without having to combust 600 ingredients into over 4,000 chemicals, with over 50 of them known to be cancer-causing

No risk of “second hand vape” as all that is vaporizing is the PG/VG and nicotine

No unpleasant smell that sticks to your clothing, car, home, breath. E-liquid

Satisfies your craving for nicotine

Allows for you to properly taper off nicotine by using different e-liquids with varying nicotine strength (0mg, 6mg, 12mg, 18mg, 24mg are standard strengths)

Enjoy breathing again!

Date added: 28/11/2016 I just purchased my Ecig and it doesn't work?

Please make sure you have connected the clearomizer ( the top piece ) to the battery and the center pin is making contact. Also be sure to have pressed it 5 times quickly to switch it on.

Date added: 28/11/2016 How can I produce more vapor?

Try a variable voltage battery —they tend to produce more vapor than standard batteries. Also consider purchasing lower ohm coils or try getting into rebuild-able atomizers. Drippers produce the most vapour.

Date added: 28/11/2016 I hear a crackling noise when I use my e-cigarette. Is that normal?

Yes! What you hear is e-liquid inside the atomizer being heated by the atomizer.

Date added: 28/11/2016 Where can I find other people who vape?

Be sure to visit the ECIGSSA Forum to connect with a large community of people discussing all aspects of vaping

Date added: 28/11/2016 When is Vape King available?

Vape King Head Office is available by phone or email Monday through Friday from 9:00 am to 5:00 pm SAST.

Vape King Retail locations are open 7 days a week.

Date added: 28/11/2016 What is Vape King

Vape King is E-Cigarette retailer with a strong focus on customer relations as well as quality products. We are a small family run business with a passion for a device that has saved our lives.

Date added: 28/11/2016 When will my order arrive?

Orders ship within 1-2 business days of purchase. If you order before 11:00AM your order should ship the next day. Once the order is ready for shipment, it is sent via MDS Couriers Overnight unless you live outside city centres expect to wait an additional 2 days from the 1-2 days purchase.

Date added: 28/11/2016 When will my package be shipped?

Orders placed on Monday-Thursday will generally ship in 1-2 business days. Orders placed on Saturdays and Sundays will be processed in the order they were received on the following Monday. Orders from the weekend may take up to 2-4 business days to ship.

Date added: 28/11/2016 If I place an order on Saturday and Stay in City Centre when will I receive my order?

Orders placed on Saturday ship on Monday. You should receive your package on Tuesday or Wednesday.

Date added: 28/11/2016 Do you ship international orders?

Unfortunately at this point we do not ship internationally. You would need to arrange your own courier.

Date added: 28/11/2016 My Device is warranty void or warranty expired can it be repaired?

Yes, luckily in most cases we can. We usualy charge between R350 and R450 depending on the hours involved.

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